Privacy Policies
Your privacy is important to us.
Hotel Employee Rate is committed to maintaining its customers’ privacy in compliance with General Data Protection Regulations (GDPR). Hotel Employee Rate does not share its customer’s personal information to or with other parties without prior consent, nor sell its mailing lists to third parties.
We acknowledge you place trust in us to properly handle your personal information. We are committed to protecting and safeguarding the personal data you provide us. For any questions or concerns on how we use, process and store your personal information please contact us at info@hotelemployeerate.com.
This privacy policy will explain how our company uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
What data do we collect?
Hotel Employee Rate collects the following data: Personal data collected includes customer’s name, customer’s place of employment, country, contact and payment detail.
Hotel Employee Rate also collects information from the device used to access the website including, the browser, language settings, and IP address. Hotel Employee Rate also monitors behaviors including travel dates and other websites visited. Doing so ensures relevant content can be shown to customers in accordance with their preferences.
Customers providing personal data to Hotel Employee Rate is voluntary, although some services may only be available on the condition that certain details are not given. For example, booking a reservation requires a name and contact information.
How do we collect your data?
You directly provide Hotel Employee Rate with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How will we use personal data?
Hotel Employee Rate collects personal data for a number of purposes, including:
1) Hotel reservations- the details entered are central to facilitating the booking of the hotel itself.
2) Customer service- Hotel Employee Rate’s international customer service is available 24/7, helping guests with any queries they may have, around the clock. User account information and reservation details are shared with the international customer service team to ensure prompt responses to questions, as well as accommodation solutions.
3) Account facilities- Users can create a Hotel Employee Rate user account on the website itself, or through the app. Once the required details are supplied by the user, reservations can be made and managed through the website, and members are eligible for exclusive offers. Personal settings can also be updated online, as well as the option for users to keep and share lists, and check addition travel-related information the user has provided.
4) Marketing activities- Hotel Employee Rate would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop Hotel Employee Rate from contacting you for marketing purposes or giving your data to other members of the Hotel Employee Rate Group.
If you no longer wish to be contacted for marketing purposes, please click here.
Hotel Employee Rate uses user data for marketing activities, such as:
o Sending regular email updates of travel-related products and services, although unsubscribing is easily done by clicking on the unsubscribe link at the bottom of each newsletter, through the online members area, or by contacting Customer Service.
o The personalization of content displayed on the Hotel Employee Rate website, as well as in mobile apps and third-party websites and applications (including social media sites).
o Supplying relevant promotional information for users participating in promotional activities such as sweepstakes, referral programs and competitions.
5) Communication- Hotel Employee Rate may contact members (via phone, text, or email) depending on the contact details shared by the user. Hotel Employee Rate may use these to communicate with users for a number of reasons, including responding to user queries and sending members questionnaires and invitations for members to write reviews about Hotel Employee Rate’s services or the hotels.
6) Improving Services- Personal data is also used for Hotel Employee Rate’s analytical purposes, in order to enhance the user experience and improve the service. This data can also be used for troubleshooting and testing, to ultimately improve the overall functionality and quality of Hotel Employee Rate’s online travel services. The online platform is optimized and personalized to a user’s custom needs and preferences, enhancing the enjoyment and ease of use of the website.
7) Guest reviews and other holiday information- Guests will receive an invitation to submit a review of the destination or trip provider during and after their trip. By submitting a review, users consent to it being displayed online, where it can be used to inform others of their experiences of the destination, trip provider, and anything else they may wish to share.
8) Security purposes- Hotel Employee Rate may use personal data for the detection and prevention of fraud and other illegal activities, to maintain a safe, secure online environment. Personal data may also be used for the purposes of risk assessment and security purposes, including user and reservation authentication. In such cases, a reservation may be suspended until the assessment has been satisfactorily completed.
9) Legal purposes- Hotel Employee Rate may need to use personal data for compliance and regulatory investigations, or to handle and resolve legal disputes. It may also be needed to comply with the usage terms of the Hotel Employee Rate online reservation service, or lawful requests from law enforcement.
How do we store your data?
Personal Data is collected, processed and stored on global servers, and can be accessed internationally. Even if a user is located within the European Union, it should be noted that personal details may be transferred or stored out of the European Economic Area. Although privacy protections in other jurisdictions may not be equivalent to those in Europe, Hotel Employee Rate ensures the protection of data through adequate safeguards, copies of which are available and can be requested from the email address beneath.
Hotel Employee Rate ensures reasonable procedures are carried out to prevent the unauthorized access to, and misuse of, personal data.
Appropriate business systems and procedures are in place to protect the personal data shared with Hotel Employee Rate. The data on our servers is also subject to security procedures, as well as additional technical and physical restrictions for access. Only authorized personnel may access personal data for their work.
Personal data will be retained for as long as it is deemed necessary to facilitate the use of Hotel Employee Rate’s services. Once this time period has expired, we will delete your data.
What are your data protection rights?
Hotel Employee Rate would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Hotel Employee Rate for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Hotel Employee Rate correct any information you believe is inaccurate. You also have the right to request Hotel Employee Rate to complete information you believe is incomplete.
The right to erasure – You have the right to erase, block or restrict the processing of your personal data, or making an objection to how the personal data is used.
The right to restrict processing – You have the right to request that Hotel Employee Rate restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Hotel Employee Rate’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Hotel Employee Rate transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@hotelemployeerate.com.
Call us at: +31 (0)36 646 2609
Or write to us: Hotel Employee Rate B.V. Olympia 2d 1213NT Hilversum, The Netherlands
What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
Like most websites, Hotel Employee Rate uses cookies (small text data files) to remember previous actions, keeping you signed in, and preferences over a period of time. These include guests’ logins, language preferences and hotels visited, saving the time and effort of re-entering them when returning to the original website or page.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality – Hotel Employee Rate uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising – Hotel Employee Rate uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Hotel Employee Rate sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. When you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
The Hotel Employee Rate website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
Hotel Employee Rate keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 31 of January, 2021.
How to contact us
If you have any questions about Hotel Employee Rate’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: info@hotelemployeerate.com
Call us at: +31 (0)36 646 2609
Or write to us: Hotel Employee Rate B.V. Olympia 2d 1213NT Hilversum, The Netherlands
KvK: 81141033